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Support and Service - Parts & Accessories

How do I find and order the right spare part?

What is a Recommended Spare Part Kit?

What are the benefits of Preventive Maintenance?

What accessories are available for offset processors and what are the benefits?

What consumables are available for iCtP systems?

What accessories are available for iCtP systems and what are the benefits?

 

How do I find and order the right spare part?

Our logistics partnerships guarantee fast, transparent delivery to your facility, no matter where in the world you are located. Our fast delivery service – combined with phone and e-mail technical support – will keep your production downtime to an absolute minimum. We have spare parts stocks for all divisions of Glunz & Jensen equipment – for both offset and flexo equipment – in Denmark, China and the US.

Need help with spare part supply? Get in touch, and we'll let you know about availability and immediate shipment to wherever you are.

  • On the relevant product pages on this website, you will find service manuals for each product, if you are logged on to the website with your partner log-in. These manuals list the product numbers for each spare part and explain where they should be installed
  • Spare parts for Glunz & Jensen offset equipment, including iCtP consumables and spare parts, can be ordered at spares@glunz-jensen.com

Glunz & Jensen Degraf equipment

  • Spare parts for Glunz & Jensen Degraf equipment can be ordered at info@degraf.com
  • As an additional service, identifying spare parts for Glunz & Jensen Degraf equipment can be done in the interactive Visual Search Browser.

Glunz & Jensen Microflex equipment

  • Spare parts for Glunz & Jensen Microflex equipment can be ordered at ma.microflex@glunz-jensen.com
  • We stock the most critical spare parts for Microflex mounting machines for customers worldwide, as well as a wide variety of flexographic machine spare parts for our Scandinavian customers

 

What is a Recommended Spare Part Kit?

Recommended Spare Parts Kits give your customers peace-of-mind, maximize vital uptime and minimize down time if an unexpected breakdown should occur.

With the Glunz & Jensen Recommended Spare Parts Kit program, you are always sure to have critical parts available right next to the equipment and you will not be depending on parts to be ordered, packed, and shipped to relevant location.

Based on our experience and through dialogue with a number of key customers, Glunz & Jensen has therefore defined two levels of Recommended Spare Parts Kits containing commonly used critical parts for our CtP plate processor platforms:

  • The “Basic” kit provides all the critical parts which are most likely to break down, such as valves, sensors, pumps, and heaters
  • The “Advanced” kit provides parts which are equally as critical, but which are less likely to break down, such as motors and PCBs

When buying the needed part as a kit, you also get the benefit of a 15% price savings versus buying the parts individually. This makes Recommended Spare Parts Kits a more affordable option for you and your customers. If both the “Basic” and “Advanced” Kits are ordered at the same time, the savings increase.

Read more about Recommended Spare Part Kits here.

 

What are the benefits of Preventive Maintenance?

Service and preventive maintenance are crucial to maintain the quality and maximize the uptime of every piece of prepress equipment. We want to help make this as easy and affordable as possible for you and for your customers; that is why Glunz & Jensen has developed the Preventive Maintenance Program. Each kit in the program:

  • Targets a specific equipment model
  • Prepares for pre-determined intervals (i.e. annually), making planning and carrying out maintenance easier
  • Ensures continuously high quality
  • Maximizes production uptime
  • Includes only Original Glunz & Jensen Spare Parts

Learn more about the Preventive Maintenance Program for offset processors here.

Learn more about Periodic Maintenance Kits for iCtP systems here.

 

What accessories are available for offset processors and what are the benefits?

There are a wide variety of accessories available for your Glunz & Jensen processor. They add immense value to your processor, helping make your prepress process more efficient and effective.

Build – increase efficiency and keep your pressroom tidy

  • High capacity cooling unit – maintain a stable developer temperature under all conditions
  • Closed stand – easy-add side panels to enclose the storage space under the processor
  • Drip tray – collect and hold fluids which are accidentally spilled onto the floor
  • Quick fill pump – fill the developer section, without lifting heavy containers

Configuration – conversion kits and monitoring equipment

  • Water Saving Kit – Reduce your water consumption by more than 90%
  • Violet Chemfree Conversion Kit – simple (reversible) conversion to Violet chemfree processing
  • Developer Reconfiguration - change applications and still achieve premium processing results
  • Container Level Probes – monitor the levels in containers under unattended processing

Integration – Optimise your workflow in inline and offline set-ups

  • Stackers – collects plates as they have been processed in automatic online configurations
  • Feed table - Easily feed plates into the processor in an offline configuration
  • Delivery table – collects plates as they have been processed in offline configurations
  • System Conveyor – belt conveyor moves the plate from the CtP to the processor

Support & Services – add peace-of-mind and convenience

  • WebConnect – free online statistical reports, enabling you to achieve faster response times and increased uptime
  • Preventive Maintenance Kits – a program of spare parts and instructions to keep your processor in top condition
  • Extended Parts Warranty – enjoy peace-of-mind with additional 6, 12 or 18 months warranty
  • Remote Enabling System – monitor, correct settings and diagnose conditions via you local network or modem
  • USB Memory Stick – backup your reference configurations, update software and much more; guaranteed compatibility

Read more about the accessories and which processors they are compatible with in our Accessories for Offset Processors brochure.

 

What consumables are available for iCtP systems?

  • iPlates – specially designed aluminium plates which are not light or heat sensitive; available in standard and custom sizes and gauges 0.15-0.3 mm
  • Liquid Dot – specially formulated fluid which is applied to the iPlate with inkjet technology, creating a high definition image which can used for offset printing
  • Maintenance Fluid – keeps all lines and parts clean, maintaining an excellent image quality
  • i-Finisher – desensitizes and protects the background of your iPlates
  • iPlate Cleaner – powers through dried ink and gum on your iPlate, without damage to the image

 

What accessories are available for iCtP systems and what are the benefits?
There are a wide variety of accessories available for your iCtP system. They add immense value to your system, helping make your prepress process more efficient and effective.

Software & RIP Add-ons

  • PosiFlow – an integrated RIP and workflow solution, designed to streamline and automate your prepress production
  • i-Position – an imposing tool for PDF an PS workflows
  • ColorPro – enables accurate colour reproduction and includes full support for standard ICC profiles
  • TrapPro – automates the trapping process, improving the quality and consistency of printed output
  • Harlequin CIP3 – an output plug-in which creates PPF files containing comprehensive information about print jobs

Maintenance Kits & Accessories

  • Maintenance Kit – all the necessary components to carry out regular maintenance on your iCtP system; parts can also be bought separately
  • Periodic Service Kits - a program of spare parts and instructions to keep your iCtP system in top condition
  • RIP Stand – creates a convenient and ergonomic solution by mounting your RIP computer onto the table of your iCtP system
  • Deletion Pens – make small corrections from your imaged plates
  • Illuminated Magnifier – ensure the quality of your imaged plates with 10x magnification
  • Maintenance Tank – for convenient disposal from your PlateWriter 2000