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Technical Support

Glunz & Jensen services offer you peace-of-mind, knowing that your customer’s prepress operations are cared for by dedicated professionals, and will not be interrupted by unexpected break-downs.

All of our field engineers are factory-trained, ensuring first hand product knowledge and a high level of service ability. Furthermore, we use only original spare parts, providing tried and tested results.

We are specialized in Offset and Flexo prepress equipment and we have an excellent track record working closely with our partners for more than 25 years, servicing more than 500+ contract customers in established markets!

We believe in preventive maintenance. Establishing preventive maintenance schedules minimizes your down-time and keeps your operation running smoothly.

WORLD WIDE
QUALIFIED SERVICE

 

  •  Equipment Installation

Start off on the right foot with a professional installation.

Glunz & Jensen offers professional installation of prepress equipment. The installation service includes functional tests and a basic introduction to the product for the end user. In addition, we can dismantle existing equipment for removal or refurbish immediately, if it is to be used again.

 

  • Full Care Agreement (FC)

Start off on the right foot with a professional installation.
Glunz & Jensen Full Care Agreement includes a predetermined number of scheduled service inspections where the equipment is cleaned, inspected and calibrated according to the manufacturer’s recommended maintenance program. Any worn or damaged parts will be replaced.

Furthermore, an unlimited amount of emergency visits is included under the agreement. The agreed price for this agreement covers all above mentioned services, including labor (within normal working hours), parts and travel cost.  No further charges will be claimed.

 

  • Preventive Care Agreement (PC)

Outsource the maintenance of your prepress equipment to a professional team.
Glunz & Jensen Preventive Care Agreement helps you budget your maintenance costs and time. At each scheduled visit, a Glunz & Jensen engineer will carry out the recommended maintenance program including a functional test in accordance with factory specifications.

The agreement includes cleaning materials, labor and travel cost for the agreed maintenance period. Parts replacement or any additional service will be noted and carried out at extra cost.

 

• Emergency Support – on site or remotely
Minimize your down time. Even without a Preventive Maintenance or All Inclusive Agreement, you can enjoy the benefits of Glunz & Jensen top professional service by calling the Glunz & Jensen Call Center Hotline +45 5768 8100. Our proficient field engineers are there to help you!

 

For more information please contact us on: CallCenter@glunz-jensen.com

Proud to partner with

Proud to partner with

Counters

100%

Of all leading suppliers use Glunz & Jensen Technology

Products
95%

Percent of all products delivered on time 

News
131+

Countries served

SUPPORT
40+

Years in the printing industry

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