Graphic Systems - 	Glunz and Jensen
 
 

Processor keeps showing Service State while restoring parameters

The processor will automatically display SERVICE STATE on the display while downloading parameters.

If the message does not go away by itself after 1-2 minutes, then you bumped into a minor bug in the Remote Server (1.00.xx). The situation is data-dependent and should only happen every rarely. (Roughly 1%)

The following procedure will guide you through a workaround that will ensure that you can complete the parameter restore.

  • Click on the Abort Download button on the Remote client.

  • Answer Yes to Abort Download

  • Turn off the processor

  • Open the restore parameter data file param.txt (with a simple text editor like notepad) for the specific connection e.g. COM-2
    C:\Program Files\GRemote\GrGwWin\Com-2\param.txt
    Note that the param.txt file is a temporary file that is removed when the parameter restore has successfully completed and a search on the PC should only find one file.

  • Add a space character after a comma symbol. (Don't modify between any digits) e.g. Modify 120,0,121 to 120, 0,121

  • Save the file.

  • Click on the Restore parameters selection box in the Remote Client download window

  • Click on the MPU selection box in the Remote Client download window

  • If the Remote Client has been stopped you will have to re-select the directory you where downloading software from.

  • Click on the Start Download button in the Remote Client download window

  • Turn on the processor

The download process should now be able to complete successfully.

 
InterPlater Polymer
 

Troubleshooting the remote enabling system
Running the Client application (GrClient)
Downloading Software to a processor